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Specific Reports

Customer Statements Show Payments Only

A recent email to the ProCare Tech Support team asked:

“All the sudden Customer Statements are not showing tuition charges, they only show payments received. What could be the cause?”

This is a fairly common question with an easy answer.   Continue reading

ProCare’s Report is ‘Off’ … Why?

When running reports in ProCare, you may sometimes experience something like “I ran my customer statements fine last time and now it’s wrong.” Or maybe, “Not everyone is showing up on my report.” To solve the riddle, we’ll look at how General and Specific reports work in ProCare and how report settings can affect the information you see. Continue reading

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