It’s the first day of the month and a Monday too. You have some parents who pay tuition weekly, some monthly, and even a few who pay biweekly. There’s a flurry of activity in the office of your child care center or preschool because everyone has a balance due today—which means lots of questions for your front desk staff to answer. Does this hectic scenario sound familiar?
You’d like to simplify payment collection and relieve the recurring chaos on tuition due days, but first you need a way to separate payments based on whether a family pays weekly or monthly, etc. The random sticky notes on your calendar haven’t done the trick.
Well, there is good news for you! Continue reading
Has the “empty pocket syndrome” ever struck at your child care center, daycare or preschool? It goes something like this: You accept payment from a parent, in good faith, and provide quality care for their children. But later, you discover there wasn’t enough money in their account to cover their check or auto-draft payment, or their credit card ended up being declined.
So, the parent’s pocket was empty and now so is yours. Ouch!
In a perfect world, your child care business would never have to deal with payments gone bad, sometimes known as non-sufficient funds or NSF transactions. But still, there is good news. There are ways to minimize your risk and simplify the process of reversing a payment, when needed. You may even want to charge the parent an extra processing fee and resubmit a request for payment. Continue reading