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child care payments

Separate Weekly, Monthly Tuition Payments

Calendar with Sticky NotesIt’s the first day of the month and a Monday too. You have some parents who pay tuition weekly, some monthly, and even a few who pay biweekly. There’s a flurry of activity in the office of your child care center or preschool because everyone has a balance due today—which means lots of questions for your front desk staff to answer. Does this hectic scenario sound familiar?

You’d like to simplify payment collection and relieve the recurring chaos on tuition due days, but first you need a way to separate payments based on whether a family pays weekly or monthly, etc. The random sticky notes on your calendar haven’t done the trick.

Well, there is good news for you! Continue reading

Dealing with Declined Daycare Payments

Parent with Empty PocketsHas the “empty pocket syndrome” ever struck at your child care center, daycare or preschool? It goes something like this: You accept payment from a parent, in good faith, and provide quality care for their children. But later, you discover there wasn’t enough money in their account to cover their check or auto-draft payment, or their credit card ended up being declined.

So, the parent’s pocket was empty and now so is yours. Ouch!

In a perfect world, your child care business would never have to deal with payments gone bad, sometimes known as non-sufficient funds or NSF transactions. But still, there is good news. There are ways to minimize your risk and simplify the process of reversing a payment, when needed. You may even want to charge the parent an extra processing fee and resubmit a request for payment. Continue reading

Get to Know the Real ProCare Software

danToday we’re starting a new blog series that will highlight different members of the ProCare Software team. We would like to give you, our readers and ProCare users, a small glimpse into who it is that makes ProCare tick.

We start our series with a Santa story written by our Tuition Express Marketing Director, Dan Richards.

Continue reading

Online Child Care Payment History

This question recently came in to the ProCare Tech Support team.

“Is there a way for parents who currently pay by Tuition Express to look at their account history online?”

The answer, of course, is yes. We’ll get to the details in a moment.

For those of you who may not know about Tuition Express yet, it’s an innovative payment processing service that works with ProCare Family Data & Accounting to automatically collect tuition and other payments for child care centers, daycares and preschools. Fees may be electronically deducted from parent bank accounts or charged to a credit card. Either way you get paid on time, every time.  And, it’s extremely secure as ProCare Achieved Level One PCI Security status.

Now, to the part about how parents (and center owners / directors) can view their payment history online. Continue reading

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