Another good question recently came into our ProCare Tech Support email:
When I do a “Count” of Active families, the number seems to include siblings who have previously withdrawn. Is there a way to exclude withdrawn siblings so the Active count displays only the number of children who are currently enrolled?
It turns out this is a fairly common question; one to which there are a couple of different solutions.
The following question recently appeared in the ProCare Tech Support “IN” box.
- Up to 3 Hours/Day $21 (level 1)
- Up to 4 Hours/Day $25 (level 2)
- Up to 5 Hours/Day $29 (level 3)
- Up to 6 Hours/Day $33 (level 4)
- Daily MAX $35 (level 5)
Please let me know how we can enter this to be billed according to the days they are scheduled in advance.”
You can absolutely do this kind of stepped rate billing in ProCare. In fact, one of our standard billing formulas fits this case perfectly.
Do some families at your child care, daycare or preschool tend to pick their children up late, after your center is officially closed? Perhaps you’ve even read the article called The Unbearable Wrongness of Being Late from ChildCareExchange.com.
You’re thinking you’d like to implement a Late Pick Up Fee but aren’t sure how to go about it. With the ProCare Attendance Tracker it’s easy to process Late Pick Up charges for all appropriate families at once.
For some of us, in the over 40 set, it seems like fonts and text on web pages are getting smaller by the day. It can be almost like trying to read the letters in a bowl of alphabet soup. In fact, due to higher screen resolutions on new computer monitors everything does appear smaller than it used to. Fortunately some web sites now include easy ways to change the size of text on the page and current browsers like Internet Explorer and Firefox have built in font management options. Continue reading
A recent email question came in to the ProCare Tech Support Team. It’s something you might have done yourself.
“I accidentally clicked Automatic Billing twice. I’d like to cancel one of them.”
As many of you may know, there is not currently an option to undo or cancel Automatic Billing. However, there is a message alerting you to the date you last performed Automatic Billing. Continue reading